About the Company:

Cogent E-services is an end-to-end omnichannel customer experience (“CX”) solutions provider that enables businesses and brands to connect with their end customers, transform CX across all their touchpoints and channels, and improve response times, business outcomes, and performance.

The company has grown and expanded over the years. The firm has headquartered in Noida, and as of September 30, 2021, Cogent E-services are present in seven cities in India (being, Noida, Vadodara, Bengaluru, Mangaluru, Meerut, Bareilly, and Thane) and had 9,022 full-time equivalents (“FTE”) Customer Service Associates (“CSA”) and 7,609 seats located across 14 sites.

As of September 30, 2021, the list of clients included companies across more than 10 industry verticals such as banking and financial services, e-commerce, direct-to-home television, telecommunications (including internet service providers), consumer goods, fast-moving consumer goods and retail, education, travel and hospitality, logistics and automotive.

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